Returns & Exchanges
At asa Beauty, we want you to be completely satisfied with your clean beauty purchase. If a product doesn't meet your expectations, you can return it within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Log in to your account and visit the 'Order History' section to select the items you wish to return and provide a reason for the request.
- 2.Prepare the Package
Carefully pack the products in their original packaging, ensuring all safety seals and promotional items are included to qualify for a full refund.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.